These terms govern your use of moulai's AI-powered tax deduction services. We believe in transparency and fair treatment for all our users.
December 15, 2024
We may update these terms from time to time. Significant changes will be communicated to users with at least 30 days notice.
By accessing or using moulai's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site and our services.
You must be at least 18 years old and a resident of Australia to use our services. By using moulai, you represent and warrant that you meet these eligibility requirements and have the legal capacity to enter into these terms.
We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through our platform. Your continued use of the service after changes constitutes acceptance of the new terms.
moulai provides AI-powered analysis of your financial transactions to identify potential tax deductions. Our service connects to your bank accounts with read-only access to analyze spending patterns and categorize expenses according to Australian Tax Office guidelines.
We generate detailed reports of potential tax deductions that comply with ATO requirements. These reports are designed to assist you or your tax professional in preparing your tax return, but do not constitute tax advice.
While our AI has high accuracy rates, we cannot guarantee that all deductions identified will be accepted by the ATO. Users are responsible for verifying the legitimacy of claimed deductions and should consult with qualified tax professionals for complex situations.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any other breach of security.
You agree to provide accurate, current, and complete information when creating your account and using our services. You are responsible for updating your information to maintain its accuracy.
You agree to use our services in compliance with all applicable Australian laws and regulations, including tax laws. You are solely responsible for the accuracy of your tax returns and compliance with ATO requirements.
You may not use our services for any illegal purposes, to violate any laws, to transmit harmful code, to attempt unauthorized access to our systems, or to interfere with the proper functioning of our services.
We offer various subscription plans with different features and pricing. All fees are in Australian dollars and are charged in advance on a monthly or annual basis, depending on your chosen plan.
Payments are processed through secure third-party payment processors. By providing payment information, you authorize us to charge the applicable fees to your chosen payment method.
We offer a 30-day money-back guarantee for new subscribers. Refunds are processed within 5-10 business days. Refunds are not available for accounts terminated due to violations of these terms.
We may change our pricing at any time. For existing subscribers, price changes will take effect at the next billing cycle, with at least 30 days advance notice.
The moulai platform, including all software, algorithms, designs, text, graphics, and other content, is owned by us and protected by Australian and international intellectual property laws.
You retain ownership of your financial data and personal information. By using our services, you grant us a limited license to process this data solely for the purpose of providing our tax deduction analysis services.
Any feedback, suggestions, or ideas you provide to us become our property and may be used to improve our services without compensation to you.
We strive to maintain high service availability but cannot guarantee uninterrupted access. We may temporarily suspend service for maintenance, updates, or due to circumstances beyond our control.
moulai does not provide tax advice. Our service identifies potential deductions based on transaction analysis, but you should consult with qualified tax professionals for advice specific to your situation.
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services, including but not limited to lost profits or data.
Our total liability to you for any claims arising from these terms or your use of our services shall not exceed the amount you paid us in the 12 months preceding the claim.
You may terminate your account at any time through your account settings or by contacting our support team. Upon termination, your access to paid features will continue until the end of your current billing period.
We may terminate or suspend your account immediately if you violate these terms, engage in fraudulent activity, or for any other reason at our sole discretion, with or without notice.
Upon termination, your right to use our services ceases immediately. We may delete your account data after a reasonable period, subject to our data retention policies and legal requirements.
These terms are governed by and construed in accordance with the laws of Australia. Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of Australian courts.
Nothing in these terms excludes, restricts, or modifies any consumer rights under Australian Consumer Law that cannot be excluded, restricted, or modified by agreement.
We encourage users to contact us directly to resolve any disputes. If a dispute cannot be resolved through direct communication, it may be subject to mediation or arbitration as provided by Australian law.
If you have any questions about these terms of service or need clarification on any points, we're here to help.